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Ombudsman institutions

The Venice Commission has constantly and consistently promoted the creation of the institution of Ombudsman institutions, and their strengthening notably by giving them a firm constitutional basis, by endowing them with full independence and by vesting in them broad competences.

 

The Venice Commission adopted opinions on laws on the Ombudspersons of Armenia 2008, 2006, 2003, Azerbaijan, Bosnia and Herzegovina 2004, 2002, 2001, 2000, 1999, 1998, Kazakhstan, Kosovo, Luxembourg, Montenegro, Serbia and “the former Yugoslav Republic of Macedonia”. In all these opinions, the Commission recommended to give greater competences and independence to the institution concerned.

 

Not only has the Venice Commission assisted states in preparing laws on Ombudspersons, but it has also put itself at the disposal of Ombudspersons : in order to strengthen the Ombudsperson, the Venice Commission is available for amicus ombud opinions (Armenia 2007). Like the already well-established amicus curiae briefs for constitutional courts, Ombudspersons have the possibility to request a non-binding opinion of the Venice Commission on a specific question which is not necessarily related to their mandate, but can be of general scope. In these opinions, the Venice Commission presents elements of comparative and international law, and tries to avoid a final verdict on the possible unconstitutionality of a text, a decision which a constitutional court should take.

 

For the protection of human rights, the Ombudspersons play an ever greater role. In fact, far from being limited to revealing administrative malfunctioning, their tasks encompass Human Rights protection as a central issue. Strengthened ombudspersons play a significant role in ensuring rapid and comprehensive Human Rights protection. This is of course desirable on the national level and, in addition, it has very practical effects in that it may contribute to reducing the caseload of the European Court of Human Rights.

 

In respect to laws, the Venice Commission highly values the Ombudspersons’ task to alert the legislator if a law runs counter Human Rights and the Commission promotes full access by the Ombudsperson to the Constitutional Court in order to remove such laws from the national legal order.

 

Many problems with human rights arise also from the implementation of laws, either in individual incidents or as large-scale administrative malpractice. Doubtlessly, the Ombudsperson, with his or her investigative powers and the capacity to accumulate institutional knowledge – that is, to detect structural shortcomings if there have been numerous petitions in a specific area -, can make invaluable suggestions to the administrative bodies. He or she can recommend to change structures or behaviours, raise the administrative agents’ awareness of the scope of freedom of expression and, conversely, inform them on their possibilities to intervene in the freedom. This is certainly one of the most important functions of the Ombudsperson: He or she directly participates in spreading an administrative culture conducive to Human Rights protection.

 

Most often, Ombudspersons become active not on their own but after having received a petition from the individual. They are easily accessible and act as an intermediary, as a constructive relay between the individual and the public bodies. This is possible because they have the confidence of both the aggrieved person and the public body and can thus work out viable solutions. The Ombudsman is a carrier of hope, especially in young democracies.

 

The Ombudsperson has a broad range of tools at his or her disposal to find creative solutions. Also, much can be achieved in individual cases through informal communication, on the basis of the ombudsman's full personal integrity.

 

Human rights suffer infringements through insufficient textual guarantees, difficulties in implementation, but also because too many people are still not aware of their rights and liberties. Well informed and independent Ombudspersons must play an active part in counterbalancing shortcomings. The Ombudsperson, by voicing problems, by acting publicly, raises the public’s understanding of Human Rights - of their rights -, and of their means to get redress. The visibility of the Ombudsperson contributes to the spread of a Human Rights culture amongst a society, and even more so as he or she is just at the crossroads between civil society and institutional actors, translating the each party’s position into the other’s language.

 

In order to fulfil their safeguard function properly, Ombudspersons themselves need a range of safeguards. The Venice Commission has always urged states to give Ombudspersons a constitutional basis to protect one of their most basic features: Their independence - Independence through constitutional guarantees means that the investigations even against the body that appointed the Ombudsman are possible without interference. Independence also means that the Ombudsman is perceived as being credible and impartial by the people, without which the Ombudsman would be ineffective.

 

The Ombudsperson must him- or herself benefit from freedom of expression. Public authorities should not have the possibility to arbitrarily limit the Ombudsperson’s capacity to publish reports. Then, the Ombudsperson must be free from prosecution. An immunity regime is another important ingredient to guaranteeing the Ombudsperson’s capacity to work effectively.

 

Finally, Ombudspersons can benefit from international cooperation in the often delicate conduct of their mission. The Venice Commission provides an excellent forum for Ombudspersons and will continue to work for a strengthening of these valuable institutions.

 

The Venice Commission will continue promoting strong Ombudspersons and is always at their disposal for co-operation and amicus ombud briefs.

 

Link to the Venice Commission draft Vademecum on ombudspersons

 

Link to Venice Commission documents relating to the ombudsman institutions

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